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Contact TVSPELER IPTV Support
Questions before you subscribe, or help with your setup? WhatsApp is the fastest way to reach us: we reply 7 days a week, nights included.
How to Reach Us
For anything that is not urgent, or if you cannot use WhatsApp.
support@tvspeler.comTelegram
Prefer Telegram? Message us there, same team as on WhatsApp.
@TVSPELERQuick Answers
The questions we get most often.
I paid. When do I get my login?
Within 2–3 minutes on WhatsApp: an Xtream Codes login and an M3U link. If nothing arrives after 10 minutes, message us with your payment confirmation.
My app says "expired" or asks me to pay. Is my subscription over?
Usually not. Apps like IBO Player Pro and SmartOne IPTV have their own trial and activation fee, separate from your TVSPELER plan. Check the end date of your plan with us before paying anything.
My login says invalid.
Check the username and password for spaces before or after them; both are case-sensitive. Copy them straight from our WhatsApp message.
Channels buffer or freeze.
Restart your device and your router, then test the same channel on another device. You need 15 Mbps for Full HD and 40 Mbps for 4K. Step-by-step fixes for each device are in our setup guides.
How do I ask for a refund?
Message us on WhatsApp within 48 hours of your payment. No reason needed.
Get Help Faster
Send these with your message and we can usually fix it in one reply:
- The WhatsApp number or email you used to order
- Your device (Firestick, Samsung TV, Roku, iPhone…)
- The app you use (TiviMate, IBO Player Pro, UHF…)
- What happens, in one or two lines
- A photo of your TV screen or a screenshot of the error
Need Help Installing the App?
Every device has a step-by-step guide with the two best apps for it.
All setup guides
Not a Customer Yet? Try TVSPELER IPTV Free
Ask for a free 24-hour trial on WhatsApp. No card needed. Plans from $14 a month, 48-hour refund.